SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Glam N Hair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://glamnhair.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My mom bought it and she just loved it.
It’s a beautiful wig! It’s glue-less and easy to flip on and off . The nape area tangled but it flows like natural/human hair. So I decided to dip the hair in hot water to see if it would tame the hair from always looking messy but it ended up making the hair wavy instead.
So I was a bit sceptical buying this but I'm glad I did. It fits really comfortably, takes well to heat (straighteners), and I love the curls. I think the only downside is that it tangles every now and then and needs some hair mousse to keep it looking fresh, but it is a synthetic wig so don't set your expectations too high. But just because it's synthetic though, doesn't mean you can't look like a million dollars! It's all about how you style it and rock it, so use your confidence and rock it good!
It looks very good quality. Very happy with the purchase, highly recommended!
I absolutely LOVE THIS HAIR!!! I’ve gotten sooooooo many compliments!!! I love men, but the women have been complimenting me and telling me how pretty I am, too! This hair was perfect for my event and I’ve had it installed for 3 weeks now! It gets a little tangled at the ends, but if you braid it every night, wear a bonnet, and brush it out with a detangling brush the next day with a little oil sheen, it will be perfect!!
I have received lots of compliments with this hair. The hair is synthetic and will tangle. Overall, I am very satisfied with this purchase and will be back for other colors. I suggest using a light mousse to keep the frizz down, it works wonders.
I'm so so happy I came across this wig. Shipping was on point but most importantly this wig is the bomb. Big head friendly, it's light weight and the lace top is perfect. I'm buying all colors of the wigs.
Thank you! quality is good! I like it!
Quality is cool!!!
The store offers the cheapest price for Lace Front Deep Wave Ombre Wig. awesome deal!
Probably the cheapest Lace Front Deep Wave Ombre Wig available in online store
everything's up to standard
another great order of ! no problems
Very good product, very natural, I smoothed my wig because I wanted to change the style, but frankly it smooths well at 170 degrees
To buy Lace Front Deep Wave Ombre Wig online on such a reasonable price is more of a miracle :-) thanks to the seller!
thank you is awesome
For any budget Lace Front Deep Wave Ombre Wig is a good choice
Really love it!
The wig is absolutely stunning. The hair is incredibly soft and natural looking. It is very well made. The supplier is excellent. The item arrived so speedy fast. Even I was surprised how quickly. I highly recommend this hair. Best ever!
the store is just the best. savings for Lace Front Deep Wave Ombre Wig are totally worth it
awesome !! really happy with the purchase!
I had to rewrite this review and give it five stars especially for the price and quality. As soon as I took the wig out I knew it was quality, a really nice wig with very natural fibres which are well blended. The wig itself is really comfy but I have quite a small head and it fits quite snugly on the loosest setting, so something to bear in mind. Overall though a gorgeous and comfortable wig especially considering the price. I find it very wearable. The overall effect of the wig and the fibres is also really natural - my own mother did not realise this wasn't my hair with extensions in!
Beautiful wig. It looks like human hair. The only negative point is that it is definitely not big head friendly, but really easy to install.
This is probably one of the best synthetic wigs that I’ve ever purchased. And I mean EVER. So first of its actually really soft. It does have that synthetic shine but a little dry shampoo will take care of that. Second off I love that the lace is darker than the normal colored lace. ( mean that the other lace wigs that I’ve gotten have been much lighter than this) which made it so much easier for me to blend with my skin tone. I didn’t have to tint the lace at all, I just applied a little foundation. And finally, there is very minimal shedding. Even when I was trying to pull out some hair in the front I was struggling because the hair was secured really nicely into the wig cap. That’s extremely nice for me because other synthetic wigs that I’ve tried have the hair easily come out, which starts to get annoying after a while.